| Bill Due: | 3/1 | ||
| 1st Letter (3/11) | Courtesy letter sent to group around the 11th | ||
| List of Late Pays | List of late pays is set up around the 18th and the group is called by the billing reps and documented | ||
| Demand Letter 1 | Around the 23rd, the first demand letter is sent | ||
| Demand Letter 2 | Around the 28th the second letter is sent to employer and employees | ||
| 4/20 | Freda gets copy of list and notifies the agent | ||
| 4/29 | No reinstatment after this date unless they want to reinstate and that's not a guarantee they will be |